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Cancellation Policy

Cancellation Policy

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.

 

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last product.

 

In order to exercise your right of withdrawal, you must inform E-NIC Ltd. based in 134, Ix-Xatt Ta’Xbiex, XBX 1028 Ta’Xbiex, Malta, VAT ID no .: MT28013807, company no. No. C98298. Phone: 79791197 or info@e-surf.guru by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.
To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

 

Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the inexpensive standard delivery offered by E-NIC Ltd.), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged with any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

 

You must return or hand over the product to us immediately and in any case no later than fourteen days from the date on which you informed us about the cancellation of this contract. The deadline is met if you send the product before the period of fourteen days has expired. You bear the direct costs of returning the product.

 

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the product that is not necessary to check the nature, properties and functionality of the product.